I recall in an early role in Financial Services, finding myself being exasperated by the constant re-emergence of a particular technology (and supplier!). This phenomenon has repeated itself several times since in much of my cost reduction and quality programmes.
Growth is a natural strategic objective for most businesses, as a means of creating increasing value and rewards for owners and employees. However, in our experience, prevailing political and economic uncertainty may be shaping behaviour towards low risk strategies such as reducing costs and improving operations, rather than producing growth. This inward view of an organisation can sometimes be exacerbated by external factors such as those faced during a downturn – and growth can even sometimes regarded as at the mercy of the economy, as a cyclical phenomenon that managers are powerless to influence.
Many CFOs are making do with existing processes and technologies because change is difficult when there’s work to be done and when the specific change that's needed isn’t obvious (I recall a project called “Summit” because the Director, a Yorkshireman, simply said "Summat 'as to change!").
As we are approaching another tax year, the DWP has announced proposed revised amounts for various statutory payments from April 2018. Note that though the DWP has yet to confirm the effective dates, the following reflects the position of most changes occurring on the first Sunday in April.